Terms & Conditions

Eligibility and Account Registration

Age Requirements

You must be at least 18 years old to use our services. By using Casibee, you represent and warrant that you are of legal age to enter into this agreement and to participate in gaming activities in your jurisdiction.

Account Creation

To access our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

Identity Verification

We may require you to verify your identity by providing government-issued identification and other documents. Failure to provide requested verification may result in account suspension or termination.

One Account Per Person

You may only create one account per person. Creating multiple accounts is strictly prohibited and may result in immediate termination of all accounts.

Acceptable Use Policy

Permitted Uses

You may use our platform for lawful gaming and entertainment purposes only. You agree to use our services in compliance with all applicable laws and regulations.

Prohibited Activities

The following activities are strictly prohibited on our platform:

• Using automated software, bots, or other artificial means to access or use our services
• Attempting to hack, reverse engineer, or compromise our platform security
• Engaging in fraudulent activities, including money laundering or payment fraud
• Sharing your account credentials with others
• Using our services for illegal activities or activities that violate applicable laws
• Harassing, threatening, or abusing other users or our staff
• Posting inappropriate, offensive, or illegal content
• Attempting to manipulate game outcomes or exploit system vulnerabilities
• Using our services while under the influence of alcohol or drugs
• Violating any intellectual property rights

Consequences of Violations

Violations of this Acceptable Use Policy may result in immediate account suspension or termination, forfeiture of funds, and legal action where appropriate.

Gaming and Transactions

Game Rules

All games on our platform are governed by specific rules that are displayed before gameplay begins. By participating in any game, you agree to abide by these rules. Game outcomes are determined by random number generators and are not influenced by external factors.

Deposits and Withdrawals

You may deposit funds into your account using approved payment methods. Withdrawals are subject to verification and may take 1-5 business days to process. We reserve the right to request additional verification for large withdrawals.

Transaction Limits

We may impose daily, weekly, or monthly limits on deposits, withdrawals, and gaming activities. These limits are designed to promote responsible gaming and comply with regulatory requirements.

Refunds and Cancellations

All gaming transactions are final once confirmed. Refunds may be provided only in exceptional circumstances at our sole discretion. Technical errors or system malfunctions may result in transaction reversals.

Responsible Gaming

Self-Exclusion

We provide self-exclusion tools that allow you to temporarily or permanently restrict your access to our platform. Self-exclusion periods range from 24 hours to permanent exclusion.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account. These limits can only be increased after a cooling-off period to ensure responsible decision-making.

Reality Checks

We provide reality check notifications to help you monitor your gaming time and spending. You can customize these notifications in your account settings.

Support Resources

If you believe you may have a gaming problem, we provide links to support organizations and resources. Please visit our support page for more information.

Intellectual Property Rights

Platform Ownership

All content, software, graphics, text, images, and other materials on our platform are owned by Casibee or our licensors and are protected by copyright, trademark, and other intellectual property laws.

User-Generated Content

You retain ownership of any content you create or upload to our platform. However, by uploading content, you grant us a non-exclusive, royalty-free license to use, modify, and display such content in connection with our services.

Prohibited Use of Content

You may not copy, modify, distribute, or create derivative works from our platform content without our express written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Security

We implement industry-standard security measures to protect your personal and financial information. However, no system is completely secure, and we cannot guarantee absolute security.

Communication

We may communicate with you via email, SMS, or through our platform regarding your account, transactions, and promotional offers. You can opt out of marketing communications at any time.

Limitation of Liability

Service Availability

While we strive to maintain continuous service availability, we cannot guarantee uninterrupted access to our platform. We are not liable for any losses resulting from service interruptions or technical issues.

Gaming Losses

You acknowledge that gaming involves risk and that you may lose money. We are not responsible for any losses incurred through gaming activities.

Limitation of Damages

To the maximum extent permitted by law, our liability for any damages arising from your use of our services is limited to the amount you have deposited with us in the past 12 months.

Dispute Resolution

Customer Support

If you have any disputes or concerns, please first contact our customer support team through our support page. We will make every effort to resolve disputes amicably.

Mediation

If we cannot resolve a dispute through customer support, we may offer mediation services through an independent third party.

Legal Proceedings

Any legal proceedings arising from these Terms shall be governed by Indian law and subject to the exclusive jurisdiction of Indian courts.

Termination

Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, any remaining balance will be returned to you after verification.

Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activities, or for any other reason at our sole discretion.

Effect of Termination

Upon termination, your right to use our services ceases immediately. We may retain certain information as required by law or for legitimate business purposes.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Casibee regarding your use of our services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment

We may assign these Terms to any third party without your consent. You may not assign these Terms without our written consent.

Contact Information

If you have any questions about these Terms and Conditions, please contact us: